Acceptance for carriage of unaccompanied children, incapacitated persons, pregnant women, and persons with illness or other people requiring special assistance is subject to prior arrangement with Maluti Sky and at our reasonable Discretion. Passengers with Special Assistance need to contact Maluti Sky office for advance request on +266 52500761/ +266 52500759, the request need to be made 3 days before flight departure.
Disabled passengers include those who have stable disabilities, such as but not limited to: reduced mobility that is defined as any person whose mobility is permanently or temporarily reduced due to physical incapacity, intellectual deficiency, age, impaired vision or hearing, or other cause of disability that means they require assistance at the airport when travelling. Disabled passengers may not be seated in emergency exit rows. Passengers do not require medical clearance from a doctor to travel, but must still indicate their condition/disability when making a booking to travel on Maluti Sky. Kindly book 3 days in advance, if you require special assistance and please note that you will be allowed to board the aircraft before the other passengers so that we can best ensure your comfort and efficient boarding. For this reason, we request that you arrive for check-in 2 Hours prior to departure for priority boarding.
Download our Conditions of Carriage Maluti Sky.pdf